Shipping policy

We ship to Spain and the rest of the European Union. If your country does not appear at checkout, write to us at getlockin.co@gmail.com.

El plazo de entrega es de 15 días hábiles desde la confirmación del pedido; al comprar aceptas este plazo. Si se supera, puedes resolver el contrato y recuperar tu dinero.

Shipping is included in the price of the product. No shipping cost is added when you complete your purchase.

Orders ship from China. The shop price includes VAT.

When the order leaves the warehouse you receive an email with the tracking number. You can check it on the order tracking page.

If the order does not arrive within the stated time, write to us: we will locate it and, if it has been lost, we will resend it or refund the amount, at your choice.

If the parcel arrives damaged or the contents are not correct, send us photos at getlockin.co@gmail.com as soon as you can. We take care of the replacement or the refund at no cost to you.

Check the address before confirming the order. If the parcel is returned because of an incorrect address or repeated absence, we will contact you to arrange a new shipment.